The Doctors consult during the following times:

Monday & Wednesday

8.30am - 7.00pm

Tuesday, Thursday & Friday

8.30am - 6.00pm

In accordance with government guidelines and in order to improve your access to the GP's in the practice, we constantly monitor and adjust our appointment system. ALL patients seeking an Appointment will be booked for a telephone consultation with a GP at an agreed time. This allows the GP's to arrange in consultation with you, the most appropriate treatment for you i.e. an appointment with a GP/Nurse, a referral, advice etc etc.

Nurse/Healthcare appointments are bookable in advance, please call the surgery to arrange your appointment.

When telephoning the surgery, reception will ask for brief details of why you are calling. Please give them this information so that they can direct your call appropriately. They are asking at the Doctors request so please help them.

Receptionists are able to help with a number of patient enquiries and if appropriate arrange a telephone consultation with a Doctor. This will be arranged for a time convenient to you and your contact number will be checked. We would ask that you ensure you are available at this arranged time.

This enables us to manage demand and ensure we are seeing patients who require to be seen within an appropriate timescale.

Telephone Consultations with the Doctor are for patients who are unwell.

The Doctors consult morning and afternoon and during consultation times reception are unable to disturb them. Please respect reception giving you this information. If there is a pressing issue they will ensure the Doctor is informed as soon as possible.

Valuable appointments are sometimes wasted due to patients not attending. If you are unable to attend, please contact the surgery in order that the appointment may be released for someone else. We will be unable to continue to look after patients who continually fail to attend appointments.

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Bonnar & Co