Doctors and Staff

The General Practitioners

Dr Richard Groden Part Time MB ChB Glasgow 1989 DRCOG
Dr Keith Mercer Full Time MB ChB Glasgow 1993 MRCGP MRCP
Dr Rosalind Hopkins Part Time MB ChB Glasgow 1993 DFFP MRCGP Dip Occ Med
Dr Morag Campbell Part Time MB ChB Aberdeen 1991 MRCGP
Dr Elizabeth Bell Part Time MB ChB Dundee 2009 MRCGP DRCOG DFSRH PGCert Med Ed

The doctors practise together as a non-limited partnership.

The practice area we cover is mainly G32 but we may take patients in other local areas at the discretion of the GPs. Please ask at reception about your postcode area.

Practice Staff

Anne Campbell Practice Manager
Sandra Hannah Personal Assistant

The practice manager/personal assistant are responsible for all the personnel, administrative and organisational aspects of the practice. They are available to help with any non-medical problems relevant to the practice and to discuss surgery arrangements, suggestions and complaints.

Reception Staff

Annemarie Bissett Senior Receptionist
Tracy Mains, Margaret O'Connor, Kate Barnes & Janice Cuthbertson Receptionists

Our receptionists are fully trained and do a very difficult job. They are the first point of contact for most of the patients and help each patient make the best use of the practice resources. They also answer the telephones, make appointments, take requests for home visits, consultations and prepare your repeat prescriptions for the GP to check and sign. They are bound by the same rules of confidentiality as the doctors and nurses in the practice.

Practice Nurses

Lynne Bentley RMN, RGN, Diploma in Asthma, COPD & Diabetes Certificate in Examination Skills (Nurse Practitioner Course-Stirling University) Independent Non-Medical Prescriber Family Planning, Travel Medicine
Lynnette Allison
RGN

The role of the practice nurse has developed over many years and now covers health promotion, disease prevention and chronic disease management. A list of the clinics the practice nurses are involved in are listed under ‘Clinics/Services’. If you feel the practice nurse could help, please make an appointment. The practice nurses can be contacted via the surgery Monday 8.30am - 7.00pm and Tuesday-Friday, 8.30am - 5.30pm.

Healthcare Assistant

Janie Campbell
The healthcare assistant works alongside the practice nurses.

You will attend the HCA when you first register at the practice for your new patient registration medical. This would entail checking your blood pressure, height, weight and smoking status.

You will also attend the HCA should the doctor or nurse require you to have a blood pressure check, blood samples, clip or suture removal, minor dressings, and ECGs.

Attached Staff

The Primary Care Trust also employs the following district nurses and health visitors who are based within, and work from, the Medical Centre.

District Nurses

Sandra Kelly BSc CNIH, RGN Diploma in Adult Nursing

District Nurses provide holistic health care assessments and nursing interventions at home to meet the individual needs of the practice population. They participate with the individual to establish short-term health gains, regardless of health status, which can have longer-term social and health benefits.

The District Nurses are no longer based at the surgery. They can be contacted directly by dialling 0141 531 9406. Please leave a clear message with contact details and they will return your call.

Health Visitors

Jane McCrone BSc (Hons) Specialist Community Public Health Nurse, Community Practitioner, Nurse Prescribing, RGN

The Health Visitors are registered nurses with specialist training. They serve at the front line in terms of preventative care and early detection of ill health as well as the recognition and identification of health needs. Part of their duty is to be able to help with the various problems which may beset a family.

The health visitors will provide the following services:

  • Regular visits to children from birth to five years old to ensure that they are progressing satisfactorily and to offer advice on issues such as immunisations, behavioural problems and good parenting
  • Health education and health promotion
  • Recognition and identification of needs and referral if appropriate
  • Provision of care which will include support during periods of stress, and advice and guidance in cases of illness as well as in the care management of children
  • Support to women with postnatal depression.

The health visitors can be contacted via the surgery between 8.30am - 4.30pm.

Teaching

The practice will normally have one or two GP Registrars attached to the practice.
GP training takes a junior doctor four years to complete and for some of this time they are attached to GP practices as a GP Registrar.

Our Registrars are usually with us for periods of six months or a year at a time. During this period they see patients and do home visits exactly the same as all the other doctors but they have some special time set aside for tutorials and teaching. On occasion they may video consultations for teaching purposes but we would always ask your permission before doing this.

The practice also participates in the teaching of medical students. This involves Dr Hopkins tutoring students, with a five-week placement at the practice, at various times throughout the year.

Nursing students attend the practice from time to time for training. If a student is to be present during a consultation you will be informed when you make the appointment. The doctor/nursing team will again check you are comfortable with a student being present. If you have objections, the student will leave the room and you can consult with the GP/nurse. The students are bound by the same confidentiality agreement as the rest of the practice team.

Your Neighbourhood Professionals Healing Hands Reiki Bonnar & Co
© Neighbourhood Direct Ltd 2017
1101-1105 Tollcross Road, Glasgow, G32 8UH
  • Telephone 0141 778 2717
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Your Neighbourhood Professionals Healing Hands Reiki Bonnar & Co
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